Things tagged with “ux


Office Hours

I really like talking to people. Introvert or not, I’m curious by nature and enjoy understanding what people are up to, what they do, and how they do it. So... Read it →




Conducting project retros as customer journey maps

The retrospective is — in my opinion — one of the most important activities in any project. Routine post-sprint retros are a great indicator of project health, but end-of-project wash-ups are where the real gem... Read it →


Is marketing being reborn as CX?

A decade or more ago, digital marketing was more of a blunt instrument. It was like the first stone axe - crude, but it got the job done. I started ... Read it →


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