Posts

A collection of articles, posts and thoughts since I began writing on the web.



Digests: Ins & Outs

Ins The past few weeks (months?) have been spent interviewing for new hires at Clearleft. It’s not easy finding the right candidates of late. Due to Covid it seems th... Read it →


Digests: Icebergs & innings

In my binging of recent podcast episodes there was another from the Design Better show that caught my eye 👁 / ear 👂. In the show with Scott Berkun I was reminded of the di... Read it →


Digests: Running & reflections

I’m going to try and stick to week notes for a while. Bear with me 🐻. I’ve been making small, fiddly changes to this website, and found myself going down a ... Read it →


The discovery paradox

Meet Sophie. A business leader at a large organisation, Sophie oversees multiple products. She works with both her in-house product and design teams, as well as external partners. One of ... Read it →


Mentoring, and Imposter syndrome

Imposter Syndrome. That feeling when you doubt yourself, asking whether you’re deserving of your accomplishments. You can't help but feel it's only a matter of time until you’re expo... Read it →


Office Hours

I really like talking to people. Introvert or not, I’m curious by nature and enjoy understanding what people are up to, what they do, and how they do it. So... Read it →


The year that was

What a year. This time last year a friend of ours passed away suddenly, leaving a wife and two young boys without a father. It put things into sharp perspective. ... Read it →


Introspection as an initiative

I find it second nature to question myself. Often I’ll reflect and analyse in an endless loop, eventually introducing doubt into my own decisions. If you’ve ever watched The ... Read it →



Digests: When WFH became WAH

I’m jumping back onto the weeknotes train. Incidentally I’m changing the name to ’digests’. This is to lessen my own anxiety over not posting every week and allows me to wr... Read it →




Weeknotes #5,6,7

A triple whammy of backed-up weeknotes. Sundays are generally far too busy to be able to decompress, wind down and write a comprehensive recap of the past 7 days. I'm not ... Read it →


Weeknotes #4

So tardy with this week. Better late than never I suppose. I also think I have a relatively good reason, getting home late on Sunday night meant there was no ... Read it →


Weeknotes #3

Claps. It’s what I’ve been calling a new XC route on the South Downs, a short skip from my front door. It stands for climbing + laps, and it’s a 7.... Read it →


Weeknotes #2

What a week. Often accompanied by Rich, each day this week was spent travelling to a new, prospective or current client across London or Sussex. A good problem to have... ... Read it →


Weeknotes #1

OK, I’m doing it. I’m jumping on the weeknotes train. Next stop: frequency anxiety! 🚂 Folks may notice that I’ve given my corner of a web a little upgrade. ... Read it →


6 Tips for a Successful Digital Transformation

Digital transformation. It sounds so grandiose, doesn’t it? Like some sort of beautiful metamorphosis: an ugly caterpillar of old tech🐛 magically becoming a beautiful butterfly🦋, resplendent in its new digital ... Read it →


Do you speak businglish? Or designese?

I’ve just finished a long stint working within a large, risk-averse organisation. Being product-side for a change has been an incredibly eye-opening experience. It’s the first time in more... Read it →


Conducting project retros as customer journey maps

The retrospective is — in my opinion — one of the most important activities in any project. Routine post-sprint retros are a great indicator of project health, but end-of-project wash-ups are where the real gem... Read it →



Learning from failure in the design industry

Our industry’s penchant for showing semi-fictional, utopian case studies has always rankled me. No project goes smoothly. There’s always something that goes wrong, and it’s often those moment... Read it →


Crafting your origin story

My first salary job out of university was working as an Accounts Receivable manager. I somehow managed to get companies across Canada to pay their overdue invoices for my employer: ... Read it →



Leaving Clearleft

As the saying goes, all good things must come to an end. The same has to be said for leaving an agency that felt more like family than a job ... Read it →



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