What I do

Selling design

I love talking about design as much as I love designing. Design has the incredible ability to create opportunity in business by putting the people who use your product before profit.

I work with new and potential clients to uncover what design can do for their business, and how user-centred design makes longer-lasting and better-converting products and services.

Speaking & Writing

I speak at design events and conferences internationally, where I provide pragmatic advice, share tried and tested methods and best practices, and occasionally explore new concepts such as ~how we as an industry need to better learn from our mistakes~.

I also write for various online and print publications, often on design and industry best practices, case studies and processes or design-related topics.

🗞 Read my latest articles

Speaking engagements

• 2020, Festival of UX & Design, Online,
  Learning from Failure
• 2020, Panel discussion, London Transport Museum,
  From idea through delivery: How product and design teams design the right thing, and design the thing right
• 2019, Industry Famous: Events, London,
  How To Start a Profitable Events Series
• 2018, Web a Quebec, Quebec City,
  Learning from Failure
• 2018, Product tank, Brighton,
  Avoiding Frankenstein - Making design work in agile
• 2017, Design exchange, Nottingham,
  Avoiding Frankenstein - Making design work in agile
• 2017, Huddle down, Eastbourne
  Making design work in agile
• 2011, EnglishUK, London,
  Enhancing the student experience
• 2012, EnglishUK ELT Marketing conference , London,
  Developing a digital marketing strategy
• 2012, Training workshop , London,
  EnglishUK Digital Marketing training workshop
• 2011, Quality English, Paris, Keynote speaker,
  The demise of the desktop
• 2011, EnglishUK, London,
  The Future of Digital Marketing
• 2011, Training workshops , Brighton,
  Silicon Beach Training, Email marketing workshop