I Help Organisations Build Better Products, Teams and Design Functions

I'm a Director-level Product Design and UX leader specialising in improving product quality, design maturity and delivery effectiveness across SaaS, B2C, startup and enterprise environments.

As former Design Director at award-winning agency Clearleft and current Managing Director of a venture product studio, I help organisations align product, design and engineering, navigate complexity, and create the conditions for better decisions, stronger teams and more meaningful customer outcomes.

"Jon is one of those people who is a joy to work with; strategically minded, technically excellent and a lot of fun to be around. He brings expertise and huge smiles in equal measure. It's a winning combination.”
NIKKI GATENBY, EXEC COACH, AUTHOR OF ‘SUPERENGAGED’

As a player-coach, I help my teams achieve their best work, providing direction, input and critique from the sidelines.

Before progressing into Leadership I led and collaborated on several projects across B2B, Enterprise and SME including Pearson Education, Time Magazine, Nordea bank, NBC Universal, Penguin Random House, Virgin Holidays, Brighton College and more.

Selected experience →

Leadership capabilities

Mini-case studies and snippets around my leadership capabilities & strengths.

Product Leadership

Helping organisations create clarity around product vision, priorities and decision-making.

  • Product strategy
  • Discovery
  • Product vision
  • Prioritisation
  • Founder support
  • Product-market fit

Design Leadership

Building high-performing design teams that can scale quality, confidence and impact.

  • Team leadership
  • Coaching
  • Hiring
  • Career frameworks
  • Design quality
  • DesignOps

Design Maturity

Helping organisations understand where they are today and what needs to change next.

  • Maturity audits
  • Ways of working
  • Team effectiveness
  • Design systems
  • Research practices
  • Governance

Organisational Change

Aligning people, processes and priorities around a shared direction.

  • Strategic clarity
  • OKRs
  • Operating models
  • Delivery improvement
  • Stakeholder alignment
  • Cross-functional collaboration

Product Innovation

Exploring opportunities quickly and reducing risk before investing heavily.

  • Design sprints
  • Prototyping
  • Validation
  • Experimentation
  • Service design
  • New ventures

AI & Emerging Technology

Helping teams adapt to AI-enabled ways of working and AI-native products.

  • AI-assisted workflows
  • Product strategy
  • Human-centred AI
  • Rapid prototyping
  • Team enablement