Raising Design Maturity

One of the recurring themes throughout my career has been helping organisations improve their design capability.

As part of a recent engagement I conducted a formal design maturity audit to establish a benchmark for the business, identify gaps and create a roadmap for improvement.

Similar work has taken place at clients including RSA Insurance, where introducing design systems, pattern libraries and new ways of working helped elevate design’s influence across the organisation.

The objective is rarely to make design better for its own sake. The goal is better products, stronger collaboration and more confident decision-making.