How to normalise feedback by playing your cards right
Feedback. We all need it in order to improve. Growing up we had our families to provide feedback and help us course-correct and grow. It was normal and expected when your parents might have told you…
20 pieces of random advice for designers new and old
A long time ago I started a side project that died on the vine, called WIKN (What I know Now). The intention was to share warts-n-all advice to new designers, helping them navigate their careers,…
Writing effective agency case studies
It’s harder than it looks, and why film posters are a good start First, what are case studies for? It’s important to agree on what case studies are used for at your agency. Showcasing your skills and pro…
Why moving from pixels to people is never a straight line
Moving from managing pixels to managing people isn’t a straightforward decision. Many of us underestimate the change in pace, scope and challenges that come with a design management or leadership p…
Ruinous Empathy
By all accounts the Kim Scott book ‘Radical Cando(u)r’ has become a bible in Silicon Valley and tech circles. And rightly so, as the need for honest and open feedback cannot be underestimated. For tho…
Mentoring, and Imposter syndrome
Imposter Syndrome. That feeling when you doubt yourself, asking whether you’re deserving of your accomplishments. You can't help but feel it's only a matter of time until you’re exposed as a fraud. I suf…
Crafting your origin story
My first salary job out of university was working as an Accounts Receivable manager. I somehow managed to get companies across Canada to pay their overdue invoices for my employer: a clothing company…