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Bringing chatbots into the mainstream

  • Client: Ubisend
  • HMW: Create a platform to enable companies to conduct conversational marketing?
  • Sector: Saas
  • Role: Visual Design, Branding, UX, Consulting
  • Agency: Freelance
  • When: 2016

The challenge

With their product in beta, ubisend commissioned me to redesign both their customer-facing website and application. They needed a better user experience and design than they were getting from off-the-shelf themes, and wanted better uniformity between the app and website.

With a further requirement of a pattern library, I enlisted the help and expertise of my colleague Mark Perkins. Mark had just launched his product Fractal, and this was a perfect use case of it.

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